Maintenance Requests
Need Maintenance? We're Here.
Tenants can call or text our dedicated maintenance line for requests, updates, and urgent repairs. We respond promptly.
Response Hours
Monday – Friday, 8:00 AM – 6:00 PM
After-Hours Emergencies
For urgent after-hours emergencies (flooding, no heat in winter, gas leak), call or text the maintenance line and leave a detailed message. Emergency requests are monitored after hours.
The Process
How to Submit a Request
Getting help is straightforward. Use any of the methods below to reach our maintenance team.
Call or Text Our Maintenance Line
The fastest way to reach us. Call or text our dedicated maintenance number and a team member will follow up with you directly.
Describe the Issue
Let us know your unit number, building address, and a clear description of the problem. Photos are helpful when available.
We'll Follow Up
Our team will confirm receipt of your request and coordinate scheduling for the repair or inspection.
Text Updates
Stay Informed by Text
Provide your mobile number below to receive text message updates about your maintenance requests — including scheduling confirmations and status updates.
Before You Call
- Have your unit number and building address ready.
- Describe the issue as clearly as possible — what's happening, when it started, and how severe it is.
- If it's safe to do so, take a photo or video of the problem to share with our team.
- For non-urgent requests, texting is often the most efficient option.
General Inquiries
Not a maintenance issue?
For general questions, lease inquiries, or other matters, reach our team by email.
[email protected]Go to Contact Page